ConnectiCare to use Casenet TruCare to Enhance Care Management for its Members
Published On:
May 13, 2019

ConnectiCare to use Casenet TruCare to Enhance Care Management for its Members

BEDFORD, MA., - Casenet®, LLC, a leading provider of extensible care management solutions, today announced that ConnectiCare, a leading Connecticut-based health plan,  successfully implemented the Casenet TruCare® care management platform.  ConnectiCare selected TruCare for its unique workflows, interoperability and streamlined implementation methodology along with the ability to enable more effective care coordination and better health outcomes for its members.

TruCare will enable ConnectiCare care managers to collect and use medical and behavioral health data along with psychosocial and caregiver-related information.  Having a complete view of a member –clinical and non-clinical information — will help the care manager identify and address barriers to care such as access to transportation, adequate nutrition, ability to pay for medications and any communication issues.  Care managers can share appropriate member information with healthcare providers quickly and efficiently to ultimately drive better health outcomes for members.

“TruCare will advance the care management our team delivers by combining all clinical systems: case management, disease management and ultimately utilization management, into one platform. This combination will give our care managers a more complete view of each member, including barriers and financial struggles, so they can collaborate with healthcare providers to support the delivery of higher quality, personalized care to those who need it most,” said Lauren Williams, Vice President, Medical Operations, ConnectiCare.

In addition to providing a holistic view of each member, the new system will allow ConnectiCare to take a population health approach to care management. It will provide data for members in the individual, exchange, employer group and Medicare business segments. Analyzing data for groupings of ConnectiCare members and the membership as a whole, will allow for customized programs and incentives to drive improved member outcomes and healthy behaviors.

Additional capabilities are planned as future enhancements to the TruCare platform.  For example, this central repository of information will include a wellness component which will allow ConnectiCare to interact with even more of its members.  And, members will be able to access the platform themselves and interact electronically with their care managers.

“We are pleased to be partnering with ConnectiCare. Their dedicated team is well known in the industry for delivering high quality, high touch care management. TruCare will enable them to provide even higher quality care management to individual members and the populations they serve,” shared Peter Masanotti, Chief Executive Officer, Casenet.


About ConnectiCare

ConnectiCare is a leading health plan in the state of Connecticut. Based in Farmington, Connecticut, ConnectiCare's mission is to make it easy for members to get the care they need. A local company for more than 34 years, ConnectiCare has a full range of products and services for businesses, municipalities, individuals and those who are Medicare-eligible. A subsidiary of EmblemHealth, ConnectiCare leads the individual, Medicare and small group markets in the state, and is ranked among the top commercial health plans in the nation, according to the National Committee for Quality Assurance. For more information, visit To learn about ConnectiCare's health insurance plans, visit

About Casenet

Casenet provides a comprehensive suite of extensible, enterprise care management software and services solutions for commercial, Medicaid, Medicare, TPA, provider/ACO and carve out organizations. These solutions enable our customers to improve care coordination and the quality and delivery of care through enhanced case, disease, utilization and home and community-based services management as well as tools for total population management. Casenet supports small to very large enterprise customers that require tremendous scalability, have many lines of business and require comprehensive configuration for each targeted member population. These solutions enable organizations to meet their unique requirements and adapt quickly to changing market and regulatory dynamics, identify and target populations having unique risk characteristics and deliver specific care management programs for those members — taking the first step toward better individual health and total population health management. For more information, visit

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