Healthfirst Selects Casenet to Help Chart a Healthier Future For New Yorkers
Published On:
May 13, 2019

Healthfirst Selects Casenet to Help Chart a Healthier Future For New Yorkers

The TruCare Population Health and Care Management Platform Selected To Deliver a Unified, Accessible View of Healthfirst Members

posted on December 6, 2016

BEDFORD, MA., - Casenet®, LLC, a leading provider of population health and care management solutions, announced today that Healthfirst has selected the Casenet TruCare® platform to improve the company's delivery of population health management programs. Improving care delivery with the goal of enhancing outcomes will ultimately result in healthier Healthfirst members.

Healthfirst, the third-largest health insurer in New York City, has selected TruCare to enable improved management of its diverse populations by delivering a unified view of its members, enhancing efficiency in clinical operations, and ultimately boosting clinical outcomes and customer satisfaction for its 1.2 million members.

As Healthfirst continues to grow, it needs a scalable and flexible platform to help it address its member and provider needs more quickly and effectively.

“Healthfirst is committed to providing New Yorkers with access to high-quality healthcare while lowering healthcare costs,” said Melinda Thiel, Senior Vice President of Strategy Integration at Healthfirst. “The capabilities we gain by working with Casenet should help us achieve our goal of expanding population health initiatives in the areas of patient-focused care models, data analytics, and improved quality.”

“We are committed to continuously improving care and member satisfaction for the communities that depend on us,” said Rebecca Schwietz, Senior Vice President of Clinical Services at Healthfirst. “We believe that TruCare will enable our staff to be more efficient and effective thanks to the availability of timely and relevant information, and this will help foster improved health outcomes for our members.”

Casenet delivers a flexible and scalable population health management platform that will help Healthfirst respond more quickly to member and provider service requests, intercede more rapidly and manage care more appropriately. Using the TruCare Linx® ADT HL7 admissions data integration with its health information exchange (HIE), Healthfirst will be able to support transitions of care and readmissions programs more effectively. The Casenet TruCare platform will provide the necessary tools to truly integrate care administration with care delivery, while also providing flexible configuration to meet industry and regulatory requirements for high-quality care and outcomes.

“We are pleased to be working with Healthfirst to help them meet their market expansion and population health outcomes goals,” said Peter Masanotti, Casenet CEO. “By incorporating TruCare's platform approach, Healthfirst will have a population health system that will automate their workflows, enable them to close regulatory gaps and improve the health outcomes of their growing member populations.”


About Healthfirst

Healthfirst is a provider-sponsored health insurance company that serves more than 1.2 million members in downstate New York. Healthfirst offers top-quality Medicaid, Medicare Advantage, Child Health Plus, and Managed Long Term Care plans. Healthfirst Leaf Qualified Health Plans and the Healthfirst Essential Plan are offered on NY State of Health, The Official Health Plan Marketplace. Beginning in 2017, Healthfirst is offering Healthfirst Pro and Pro Plus, Exclusive Provider Organization (EPO) plans for small business owners and their employees, and Healthfirst Total, an EPO for individuals.


About Casenet

Casenet provides a comprehensive suite of extensible, enterprise care management software and services solutions for commercial, Medicaid, Medicare, TPA, provider/ACO and specialty provider organizations. These solutions enable our customers to improve care coordination and the quality and delivery of care through enhanced case, disease, utilization and home and community-based services management as well as tools for total population management. Casenet supports small to very large enterprise customers that require tremendous scalability, have many lines of business, and require comprehensive configuration for each targeted member population. Casenet solutions enable organizations to meet their unique requirements and adapt quickly to changing market and regulatory dynamics, identify and target populations having unique risk characteristics and deliver specific care management programs for those members — taking the first step toward better individual health and total population health management. For more information, visit

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