Partners Behavioral Health Selects Casenet's Population Health Management Platform

Published On:
August 23, 2022

Partners Behavioral Health Selects Casenet's Population Health Management Platform

posted on March 6, 2019

BEDFORD, MA., - Casenet®, LLC today announced that Partners Behavioral Health Management in North Carolina selected TruCare, Casenet's population health management platform, to support care coordination and population health initiatives for its members. Partners is a managed care organization specializing in managing mental health, substance use disorder, and intellectual and developmental disability services for individuals in North Carolina covered by Medicaid or state health insurance.

To prepare for the rapidly changing landscape in North Carolina healthcare, Partners initiated the search for a technology solution that could identify and stratify populations at risk, identify gaps in care, enable coordination among care team members, facilitate engagement with providers and members, address social determinants of health, and establish real-time clinical interoperability with providers via Electronic Health Record and Healthcare Information Exchange systems. The technology also had to be agile to evolve with North Carolina's Medicaid transformation efforts. Partners selected TruCare after evaluating a handful of population health solutions.

“Interoperability among disparate systems is a critical factor for us,” said Rhett Melton, CEO of Partners Behavioral Health Management. “We need to make connections with our members, providers, and the state to get a 360-degree, longitudinal view of each member to improve care. TruCare has the technology in place that allows health information systems to work across organizational boundaries.”

Partners will implement TruCare's care management, utilization management, and disease management functionality to enhance care coordination for members with complex conditions. In addition, Partners will implement TruCare's Home and Community Services module to identify members in need of non-medical support and match them to community providers.

“We are thrilled to work with Partners Behavioral Health Management,” stated Peter Masanotti, Casenet's Chief Executive Officer. “Our products are specifically designed to coordinate care across the continuum of care so that providers can treat the whole person. Behavioral health is a critical component of overall health and wellbeing.”

About Casenet, LLC

Casenet provides a comprehensive suite of enterprise care management software and services solutions for commercial, Medicaid, Medicare, TPA, provider/ACO and specialty provider organizations that have multiple lines of business and that require comprehensive configurations for each member population. Healthcare organizations rely on Casenet's population health management solutions to improve care coordination and the quality and delivery of care through enhanced case, disease, utilization, and home and community-based services management. Casenet solutions enable organizations to adapt quickly to changing market and regulatory dynamics, and to identify and target populations having unique risk characteristics with specific care management programs— taking the first step toward better individual health and total population health management. For more information, visit

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