Professional Services

At Casenet, our implementation team offers a variety of services spanning program management, business consulting, and technical consulting. We recommend which implementation services we think you need, but you decide what’s best for you.  Within these three complimentary disciplines, we provide the following services:

Program Management

  • Strategic Planning
  • Resource Planning
  • Project Planning
  • Budget Management
  • Project Communications
  • Risk Management
  • Change Management

Business Consulting

  • Business Process Design
  • Operational Assessment
  • Workflow Analysis
  • Clinical Consulting
  • Configuration Training, Support and Optimization
  • Legacy Data Conversion
  • Testing Support
  • Implementation Best Practice Training
  • Compliance Reporting Support
  • TruCare Usage Assessment
  • Business Impact Evaluation
  • Audit Preparation Support
  • New Markets Readiness Review Support
  • Pre-Upgrade Analysis
  • Post-Upgrade Optimization

Technical Consulting

  • Implementation Infrastructure Design, Scoping and Specification
  • Infrastructure Architecture Design
  • Casenet-Hosted Hardware Orchestration Support
  • Product Installation and Upgrades Support
  • Configuration Migration
  • Data Feed Implementation Support
  • API Implementation Support
  • 3rd Party Application Integrations Support
  • Technical Security Implementation
  • Performance Monitoring and Tuning
  • Legacy Data Conversion Support
  • General Technical Consulting
  • Interoperability Assessment and Optimization
  • Infrastructure Assessment and Optimization
  • Scalability and Performance Assessment
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